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Lisa Ware
June 11, 2020

The Crisis We Never Wanted Episode 5: The Great Pause

June 11, 2020

The Crisis We Never Wanted Episode 5: The Great Pause

Lisa Ware

My name is Lisa Ware and I am the Director of Business Development & Special Projects at Catering by Michaels. I have been writing about our journey through COVID-19. If you have not yet read the previous episodes – be sure to start from the beginning!

The Great Pause

Catering by Michaels has hope!

I have been staring at this screen for hours trying to find the words to describe the roller coaster of emotions we have been through in the past three months. My last blog post was all about the abrupt shutdown so forgive me that I am going to fast forward a little bit. The weeks that followed the abrupt shutdown have all blurred together, but the emotions throughout remain the same. In my head, I have dubbed this weird time as the great pause. When we held our all-team meeting in mid-March, never did we ever imagine we would still be in this position in mid-June.

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My name is Lisa Ware and I am the Director of Business Development & Special Projects at Catering by Michaels. I have been writing each week about our journey through COVID-19. If you have not yet read the previous episodes – be sure to start from the beginning!

COVID Pandemic Response at CBM

The Abrupt Shutdown

We all arrived to work the Monday after our all-team meeting and the day started out like usual – for about an hour until we realized that we actually have to figure out how to abruptly shut down our business. The scramble began. We close our business for a few days every January to give our team a much-deserved break after the insane hustle of the month of December, but we do not actually fully shut down, more like a deep clean. This was a true shut down – of everything. Let’s talk about the first layer – events needed to be rescheduled, deliveries needed to be canceled, 200+ employees needed help filing for unemployment, all the questions from our team needed to be answered, our initial policy for how we were going to handle what would be hundreds of rescheduled events needed to be made, the templates for our sales team needed to be written so we were sending out universal messaging to all clients, our offices and kitchen needed to be deep cleaned, signs needed to be made for all the doors saying we were closed, vendors needed to be notified, deliveries needed to be canceled and the kitchen needed to be shut down. More on the kitchen soon. That could be an entire blog.

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Lisa Ware
May 14, 2020

The Crisis We Never Wanted Episode 3: Our Response as a Company

May 14, 2020

The Crisis We Never Wanted Episode 3: Our Response as a Company

Lisa Ware

My name is Lisa Ware and I am the Director of Business Development & Special Projects at Catering by Michaels.  I have been writing each week about our journey through COVID-19. This is about my personal experience as we have been living through COVID-19 in our business. If you have not yet read the previous episodes – be sure to start from the beginning!

CBM Employee-First COVID Response

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Catering By Michaels
May 7, 2020

Celebrating Mother’s Day 2020 in the Time of COVID-19

May 7, 2020

Celebrating Mother’s Day 2020 in the Time of COVID-19

Catering By Michaels

Although you should always appreciate the maternal figures in your life, we designate a special day each year to show just them how much we care. Whoever you’re honoring on Mother’s Day 2020, celebrations will certainly look different in the midst of the COVID-19 pandemic.

Mother's Day During COVID-19

The virus may have temporarily paralyzed the world and put people in quarantine, but it hasn’t affected people’s creativity or capacity to show love.

Find some inspiration with these innovative ways to celebrate Mother’s Day, even when you’re apart:

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My name is Lisa Ware, and I am the Director of Business Development & Special Projects at Catering by Michaels. I have been writing each week about our journey through COVID-19!  If you have not yet read the previous episodes – be sure to start from the beginning!

To Travel or Not to Travel

The first sign for us that COVID-19 was going to have an impact on our industry was a few days before the annual Catersource Conference in Las Vegas.  Catersource is one of the best weeks of the year for caterers to come together, learn, network, teach, and share stories about this crazy world we work in.  This year, I was even more excited as I was checking off a major professional goal and bucket list item– not just attending Catersource, but also speaking – twice!  I attended Catersource for the first time in 2013 and made a promise to myself that I would someday be the one teaching on that stage!  It took me 7 years, a move to Chicago, and 3 catering companies added to my resume to accomplish my goal.  I had spent HOURS curating our presentation, developing content, and ensuring we would have a session that was not only engaging but have tangible takeaways.  As the date approached, so many speakers and companies were canceling their plans to attend due to the start of COVID-19 spreading around the country.  Catering by Michaels (CBM) is a proud member of the Leading Caterers of America (LCA) and had many conversations with fellow LCA members weighing the risks and trying to decide if we should move forward with attending or cancel our team’s plans.  For Catering by Michaels, myself, our Executive Vice President, and our Director of Operations were all slated to speak and two of our Event Coordinators had won scholarships to attend so it was a big decision.

Catering by Michaels at Catersourse

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